Whitchurch Road Surgery

Lines open from 8am to 6pm

Who should I see?

We try to keep our GP appointments for patients with more serious health problems.

Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse might be appropriate. They can help you with a wide range of medical problems.

Our receptionists can help you decide which is the right person for you to see.

Self care

If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.

Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.

Your pharmacist and optician can help too

Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

Don’t wait for a GP appointment for coughs, colds, aches and pains. Just call your local pharmacy a call or drop in – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or nurse.

Click here for more information about how pharmacies can help you.

Watch the short video below to see how a practice pharmacist can help you. Both English and Welsh versions are shown below.

How an optician can help

If you have any problems with your eyes, then RN Roberts, Asda Coryton opticians or any branch of Specsavers in South Wales can help you. Just ask for a Welsh Eye Care Scheme (WECS) examination.  You do not need to be registered with them. Under two’s will still need to come to see a GP.
For a full list of WECS accredited opticians please click here.

A&E

A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”

If not, please consider using other local health services before you visit A&E.

NHS Direct Wales

NHS Direct Wales can also offer you general health information and advice outside our opening hours.

Choose well

Choosewell will help you decide if you need medical attention if you get sick. It explains what NHS service you may need.

 

Date published: 17th February, 2017
Date last updated: 5th January, 2023