NHS App
Please click here to order via the NHS App. If you are using this app for the first time, you will need to follow the process below.
Setting up your NHS login
- Before you start, you will need your own individual email address, as your email address acts as your unique identifier for pairing your NHS login account to the NHS Wales App, and a phone number.
- A 6-digit security code will be sent to your email. You will be asked to enter this code to verify your email address and continue.
- Next, you will be asked to give your mobile phone number. Another 6-digit security code will be sent by text message to your mobile phone. A security code will be sent to your mobile phone every time you log in, unless you select “remember this device and stop sending security codes”.
- The NHS account and login are not managed by the NHS Wales App.
- As the service is available across the UK, it is not currently available in Welsh.
You can also request in writing. Please request your repeat prescription at least 72 hours before you need it.
We regret that we cannot accept requests for prescriptions over the telephone as this can give rise to errors, or process a request that is more than a week early.
Many thanks for your co-operation with this policy.
